11 PhasesBuild Your
Seller Empire
Master eCommarkt in 11 simple phases. From first login to managing support tickets, we've got you covered.
11 Phases
Complete journey
Premium Design
Real screens
Fast Track
Quick setup
Clear Path
Follow the exact steps to success
Expert Tips
Learn best practices along the way
Real Data
See live platform screens
Success Ready
Launch and grow your shop
Seller Login
Access your account
Login to your existing seller account to access the dashboard and manage your shop. Visit login page →
✓ What You'll Do
- ✓Go to seller login page
- ✓Enter your email address
- ✓Enter your password
- ✓Click login to access dashboard
🔓 SELLER LOGIN
Welcome Back
Forgot password?
Don't have account? Sign Up
Seller Registration
Create your account
Create a new seller account to start selling on eCommarkt. Select your shop categories and set up your profile. Go to registration →
✓ What You'll Do
- ✓Enter your shop name
- ✓Select shop category
- ✓Enter email address
- ✓Enter phone number
- ✓Create secure password
- ✓Verify your email
🏪 STEP 1 OF 3
Shop Details
Complete Onboarding
Full journey walkthrough
Step-by-step walkthrough of the complete onboarding process. See exactly what you'll encounter at each stage. Start onboarding →
✓ What You'll Do
- ✓Follow the 5-step onboarding
- ✓Fill shop details and location
- ✓Select products from catalog
- ✓Configure pricing & fulfillment
- ✓Review and submit for approval
🚀 START HERE
Shop Onboarding
Complete these 3 easy steps to go live:
Details
Shop info & location
Products
Select & configure
Review
Verify & submit
Shop Goes Live
Subscription & Management
After admin approval, choose a subscription plan to make your shop live. Then manage your shop settings including delivery and payments in "My Shop" section.
✓ What You'll Do
- ✓Get approval from admin
- ✓Choose subscription plan
- ✓Complete payment
- ✓Shop goes live
- ✓Manage delivery & payments in My Shop
✅ STEP 1 OF 3
Admin Approval
Congratulations!
Your shop has been approved by admin
✓ Shop details verified
✓ Products approved
✓ Ready to go live
Add Products
From marketplace
Add products to your shop from the eCommarkt marketplace. Set pricing, stock, and fulfillment options for each product. Go to Marketplace →
✓ What You'll Do
- ✓Browse products from marketplace
- ✓Select a product to add
- ✓Set pack sizes & pricing
- ✓Configure fulfillment options
- ✓Set cancellation & refund policy
- ✓Add product to shop
🔍 STEP 1 OF 3
Browse Marketplace Products
🍚 Poha (Flattened Rice)
Unit: kg
🧂 Tata Salt
Unit: kg
🫒 Sunflower Oil
Unit: liter
🌾 Wheat Flour
Unit: kg
Notifications & Orders
Manage incoming orders
Get real-time notifications for new orders and manage them with different status updates. View all orders and their details. Go to Orders →
✓ What You'll Do
- ✓Receive order notifications
- ✓View pending orders
- ✓Accept or reject orders
- ✓Update order status
- ✓Track delivery & completion
- ✓Handle cancellations
🔔 STEP 1 OF 2
Order Notifications
New Order #1234
Poha 500kg ordered by Rajesh
⏰ 2 min ago
Order #1232 Accepted
Tata Salt order confirmed
⏰ 15 min ago
Order #1231 Delivered
Wheat Flour delivered successfully
⏰ 1 hour ago
Order #1230 Payment Received
₹95 received for order
⏰ 2 hours ago
Offers & Reviews
Create deals & manage feedback
Create special offers to boost sales and view customer reviews & ratings. Respond to feedback to build trust. Go to Offers → | Go to Reviews →
✓ What You'll Do
- ✓Create discount offers
- ✓Set offer validity dates
- ✓Add coupon codes
- ✓View customer reviews
- ✓Check ratings & statistics
- ✓Respond to customer feedback
🎯 STEP 1 OF 2
Create Special Offer
Category Requests
Request new categories
Request new product or service categories from admin to expand your shop offerings. Go to Requests →
✓ What You'll Do
- ✓Choose category type
- ✓Enter category name
- ✓Add description
- ✓Submit to admin
- ✓Track request status
📝 STEP 1 OF 2
Request New Category
Analytics Dashboard
Track your performance
View detailed analytics of your sales, orders, inventory, and customer insights. Monitor growth and performance metrics. Go to Analytics →
✓ What You'll Do
- ✓View revenue metrics
- ✓Track order statistics
- ✓Monitor inventory levels
- ✓Analyze top products
- ✓Check customer trends
- ✓Export performance data
📊 STEP 1 OF 2
Sales Dashboard
💰 Revenue
₹45.2K
↑ 12% vs last month
📦 Orders
324
↑ 8% vs last month
💵 Avg Order
₹139.5
Steady
📈 Today
₹3.2K
Out of ₹45.2K
Order Status
Chat with Customers
Customer communication
Chat directly with customers about their orders and services. Respond to inquiries and resolve issues quickly. Go to Chats →
✓ What You'll Do
- ✓Receive customer messages
- ✓Reply to inquiries
- ✓Resolve order issues
- ✓Track conversation history
- ✓Manage unread messages
💬 STEP 1 OF 2
Customer Conversations
Rajesh Kumar
When will my order arrive?
Priya Singh
Is the product available?
Amit Patel
Thanks for quick delivery!
Neha Gupta
Can you explain the service?
Support Tickets
Customer support management
Create and manage support tickets to handle customer issues, complaints, and inquiries. Track ticket status and maintain communication. Go to Support →
✓ What You'll Do
- ✓Create new support tickets
- ✓Track ticket status
- ✓Respond to customer issues
- ✓Manage complaint requests
- ✓View ticket history
- ✓Close resolved tickets
🎫 STEP 1 OF 2
Create Support Ticket
Complete Onboarding Guide
You now have a complete understanding of the eCommarkt seller platform! Follow these 11 phases to build your successful online business.
Learning Phases
Fully Interactive
Real Screen Views